Elenio

Privacy Policy

Effective August 20, 2026

Elenio is a personal safety and daily check-in application. This policy explains what information we process, why we process it, and the choices available to you.

Information we process

Account and profile information, such as your name, email address and optional profile image.

Trusted contacts, safety-circle membership and invitations you choose to create.

Check-ins, reminder preferences, notification settings and safety-event history.

Support requests, feedback and limited diagnostic information needed to resolve issues.

Subscription entitlement and transaction status. Payment card details are processed by Apple and are not stored by Elenio.

How we use information

We use information to provide authentication, reminders, check-ins, trusted-contact alerts, subscription access, customer support, security and reliability. Elenio does not sell personal information.

Service providers

We use service providers only as needed to operate the app, including Supabase for authentication and data hosting, RevenueCat and Apple for subscription status, and notification and message delivery providers used for requested safety alerts. These providers process information under their own terms and privacy commitments.

Retention and deletion

We retain information while your account is active and as reasonably necessary to provide the service, meet legal obligations and protect the service. You can permanently delete your account and associated data inside Elenio: open Settings → Account Actions → Delete Account and confirm the request. Account deletion does not automatically cancel an App Store subscription; subscriptions are managed through your Apple ID settings.

Security

We use technical and organizational safeguards designed to protect account information. No online system can guarantee absolute security.

Your choices

You can update profile details, trusted contacts and notification preferences in the app. You may also request support or ask a privacy question by email.

Children

Elenio is not directed to children under 13. If you believe a child provided information without appropriate authorization, contact us so we can review and remove it.

Changes

We may update this policy as the service changes. The effective date above identifies the current version.

Contact

elenioapp@gmail.com